FAQ's
Orders are typically processed within 1–3 business days. Once dispatched, delivery usually takes 3–7 business days, depending on your location.
No. Once an order has been placed, it cannot be cancelled, as we begin processing it immediately to ensure timely dispatch. Please review your order carefully before completing your purchase.
Yes, we ship across India. If your location isn’t serviceable through our website, you can place a manual order by contacting us on WhatsApp, and we’ll be happy to assist you.
We charge a flat shipping fee of ₹70 on all orders across India.
Currently, we do not offer free shipping. A flat shipping charge of ₹70 is applicable on all orders.
We have a no return and no exchange policy. As each piece is carefully handcrafted, all purchases are considered final. We encourage you to review your order carefully before placing it.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. A refund or replacement will only be processed if you provide a clear, unedited unboxing video recorded from the moment the sealed package is opened. Claims without an unboxing video cannot be accepted.
Our jewelry is crafted using high-quality materials, including 925 silver, brass, and 18K gold plating, depending on the design. Material details for each product are mentioned on the respective product page.
Most of our jewelry is made using anti-tarnish materials for enhanced durability. To help maintain its shine and finish, we recommend avoiding contact with water, perfumes, lotions, and other harsh chemicals.
To keep your jewelry looking its best:
- Store it in a dry place or jewelry pouch when not in use.
- Avoid contact with water, perfumes, lotions, and harsh chemicals.
- Wipe it gently with a soft, dry cloth after each use.
- Remove your jewelry before swimming, showering, or exercising.
Yes. We strive to ensure that all product photos accurately represent the actual jewelry. However, slight variations in color may occur due to lighting during photography or differences in screen settings.
Yes, we can add customisations to a product. An additional fee of Rs. 500/- will be charged.
You can directly connect with us on WhatsApp +91 8625034461.
No. We currently accept prepaid orders only. Payments can be made via UPI, bank transfer, and debit/credit cards.

